HomeLogin/Sign UpQuick Order FormJoin Our Mailing List

Shopping CartCheck OutContact Us

 Unique Keepsakes from Your Digital Photos
View CatalogServicesHelp/FAQShipping

Professional Photographers Click Here

We are moving!  Our new site is open at http://CustomSportsProducts.com
Your current accounts will be available here until Jan 1st, 2009.  However, we recommend opening a new account at http://CustomSportsProducts.com.
Our new site has a better navigation structure and will be the only site receiving new products. 
We will automatically migrate our e-mail and mailing lists to CustomSportsProducts.com

Quick Order

Our Featured Products
Our Products
Our Services
Links to Other Sites

Exchange Links

Rate us at Scrapjazz.com:

The Scrapbooking Megasite

 

 

This is our list of frequently asked questions.
If you're question isn't listed below, please contact us using the
Feedback Form.

 

Starting is easy and FREE! 

  1. Just click on Login / Sign Up.  All we need is your e-mail address and a password.
  2. Upload one or more digital photos.
  3. Start creating custom products and ordering in just moments!

You must make an account so we know where to store your digital images.  This allows you to easily order multiple products from the same image and review previously placed orders.

Site Requirements:

  • This site is best viewed at 1024x768 or higher resolutions.
  • JavaScript and Cookies must be enabled on your browser (they are enabled by default on most browsers).

If you experience any problems, please make sure Java Scripting is enabled, cookies are enabled and you are using the newest version of your browser.  If the problem continues, please contact us.

For general information, please use our Feedback Form.  The feedback form provides us with a method for tracking requests and problems.  This allows us to continually improve our website.

Generally your order is shipped from our professional lab in 2 - 4 business days.  Orders are shipped by US Mail so they usually arrive within 2-3 business days after we ship your order, although we cannot guarantee delivery times.

If an item is out of stock or a very large order is submitted, it may take us longer than the 2-4 business days.

The shipping and handling is 20% of the total order $4.25 minimum and $18.00 maximum.  (Effective May 14, 2007)

We apply discounts automatically to larger orders as follows:

  • 5% off orders over $250
  • 10% off orders over $500
  • 15% off orders over $1000

We have a custom program called Image Up that allows you to upload images directly into your account.

  • Download our Image Up FTP Software (PC Only)

Since custom photo products are one of a kind items, we normally do not allow refunds.  However, if we make a mistake we will gladly correct it by shipping you a new corrected product free of charge.

You may be asked to return the original item received before a replacement will be shipped.

We accept Visa, MasterCard, American Express and Discover.  Credit Card processing for Build-a-Scrapbook.com is processed by MasterPhoto USA.  As such, the charge will appear from MasterPhoto USA.

Our site will work with any digital camera that produces Jpeg (.JPG) files.  Most of the digital cameras on the market produce this file type.

Any resolution of file can be uploaded (up to 4 Megabytes in size).  Our proprietary quality meter will show you the maximum print size we recommend.
 

If you don't have a professional calibration tool, then use the image and guidelines below to help get your monitor adjusted.

You can visually adjust your monitor to come close to gray using the RGB
Gray Scale. This method provides a quick an inexpensive result but will not provide the accuracy needed for critical work (Professionals should invest in a hardware calibration solution).

Use the color, density and brightness controls on your monitor to adjust the image above.

  1. The White to Black, Yellow to Blue, Magenta to Green and Cyan to Red Bars each have 19 steps (labeled with 1's at the left).
  2. The large gray patch in the center should remain neutral (labeled with a 2 at the left).
  3. The white to black bar should be a smooth transition with no steps visible (labeled with a 3 at the left).
     

We are no longer supporting film or print scanning.  If you wish to purchase products from an old negative, you will have to have it scanned locally before uploading the file into our system.

You may review our Privacy Policy here or review our Terms and Conditions here.

 
 
 

Member Login

Email Address:
 
Password:
 

Need an Account?

View Catalog

Complete Pricelist

Build-a-Scrapbook.com
PO Box 863733
Plano, TX 75086-3733
 

 


Contact UsAbout UsAffiliate Program Link Exchange Privacy Policy Terms and Conditions

Scrapbookingtop50 Counter

All content is Copyright © 2002-2008; Build-a-Scrapbook.com;  All rights reserved.  All pictures used in the product examples are for demonstration only and are protected by individual copyrights.